6450 Rockside Woods Blvd S, Suite 250, Independence, Ohio 44131, United States


Flexibility Visibility Accountability - Reporting, repair scheduling, rental vehicles and tow scheduling to get your driver back on the road in no time.

At Fleet Response, our mission is to provide innovative and effective services to our clients and maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Response is in our name, thus ensuring responsiveness and availability of all personnel and services to our clients. Especially during times of need, for example an auto-collision.

Advanced technology is the biggest trend impacting Fleet Response, allowing us to both create user apps and expand our products and service offerings. Apps are now an integral part of our daily micro-moments, with people spending an average of 30 hours per month in them, according to Nielsen. Apps play a key role in those I-need moments.

Fleet Response Mobile was launched in 2019. Our app is user-friendly and by leveraging its simple interface, is a fast and easy way to report non-injury, single vehicle claims, in addition to many other features. Fleet Response Mobile is built around your VIN. Designed to help you save time, Fleet Response Mobile can help you report a claim in the matter of minutes. Based on your unique qualifier, we identify your vehicle, company, and custom reporting processes


6450 Rockside Woods Blvd S, Suite 250, Independence, Ohio 44131, United States

Contact Us

NAFA Fleet Management Association
PO Box 412963
Boston, MA 02241-2963
E-mail: info@nafa.org
Phone: 609-720-0882

About Us

NAFA is the world’s premier not-for-profit association for professionals who manage fleets of sedans, law enforcement vehicles, trucks, and buses of all types and sizes, and a wide range of military and off-road equipment for organizations across the globe.

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